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Terms of Service

Last updated: May 09, 2026  |  ROLHE SOLUTIONS LLC (doing business as Servvo)

These Terms constitute a legally binding agreement between you and Rolhe Solutions LLC. By accessing the Services, you have read, understood, and agreed to be bound by all of these Terms. Questions? Email [email protected].

We are ROLHE SOLUTIONS LLC, doing business as Servvo, a company registered in Delaware, United States, at 8 The Green, STE B, Dover, DE 19901.

Servvo is a mobile marketplace that connects residential service providers — including landscapers, cleaners, pool technicians, and other home service professionals — with their customers. Servvo helps service providers manage their clients, schedule jobs, track employees, send invoices, and collect payments. Customers use Servvo to pay invoices, communicate with their service providers, and discover new local services.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

Table of Contents

  1. Our services
  2. Intellectual property rights
  3. User representations
  4. User registration
  5. Purchases and payment
  6. Refund policy
  7. Prohibited activities
  8. User generated contributions
  9. Contribution license
  10. Mobile application license
  11. Third-party websites and content
  12. Services management
  13. Privacy policy
  14. Term and termination
  15. Modifications and interruptions
  16. Governing law
  17. Dispute resolution
  18. Corrections
  19. Disclaimer
  20. Limitations of liability
  21. Indemnification
  22. User data
  23. Electronic communications
  24. SMS text messaging
  25. California users and residents
  26. Miscellaneous
  27. Contact us

1. Our services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation. The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.).

2. Intellectual property rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, trademarks, service marks, and logos.

Your use of our Services

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services for your personal, non-commercial use or internal business purpose only. No part of the Services may be copied, reproduced, republished, uploaded, publicly displayed, encoded, translated, transmitted, distributed, sold, or licensed for any commercial purpose without our express prior written permission.

Your submissions

By directly sending us any question, comment, suggestion, idea, or feedback about the Services, you agree to assign to us all intellectual property rights in such Submission. You are solely responsible for your Submissions.

3. User representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

4. User registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.

5. Purchases and payment

We accept the following forms of payment: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay.

You agree to provide current, complete, and accurate purchase and account information for all purchases. All payments shall be in US dollars. We may change prices at any time and reserve the right to refuse any order placed through the Services.

6. Refund policy

All sales are final and no refund will be issued unless required by applicable law.

7. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user, you agree not to:

8. User generated contributions

The Services may provide you with the opportunity to create, submit, post, display, transmit, or distribute content and materials. Any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. You represent and warrant that your Contributions are not false, inaccurate, misleading, obscene, harassing, or otherwise objectionable, and do not violate any applicable law, regulation, or third-party rights.

9. Contribution license

You and Servvo agree that we may access, store, process, and use any information and personal data you provide following the terms of the Privacy Policy and your choices. By submitting suggestions or other feedback, you agree that we can use and share such feedback for any purpose without compensation to you. You retain full ownership of all your Contributions.

10. Mobile application license

Use license

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, strictly in accordance with the terms of this license.

Apple and Android devices

When you use the App obtained from the Apple App Store or Google Play: (1) the license granted is limited to use on the applicable platform; (2) we are responsible for maintenance and support services; (3) in the event of warranty failure, you may notify the App Distributor; (4) you represent you are not located in a US-embargoed country; (5) you must comply with applicable third-party terms; and (6) the App Distributors are third-party beneficiaries of these Terms.

11. Third-party websites and content

The Services may contain links to third-party websites and content. We are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content. We do not endorse products or services offered on Third-Party Websites. You should review the applicable terms and privacy practices of any third-party website you visit.

12. Services management

We reserve the right to: (1) monitor the Services for violations; (2) take appropriate legal action against violators; (3) restrict access to or disable any Contributions; (4) remove files that are excessive or burdensome; and (5) otherwise manage the Services to protect our rights and property.

13. Privacy policy

We care about data privacy and security. Please review our Privacy Policy at getservvo.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

14. Term and termination

These Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services, terminate your account, or delete any content or information you posted, at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering a new account under your name or a fake name.

15. Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We also reserve the right to modify or discontinue all or part of the Services at any time. We will not be liable to you for any modification, suspension, or discontinuance of the Services.

16. Governing law

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

17. Dispute resolution

Binding arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will take place in Montgomery County, Maryland.

Restrictions

Any arbitration shall be limited to the Dispute between the Parties individually. No arbitration shall be joined with any other proceeding; there is no right or authority for any Dispute to be arbitrated on a class-action basis.

Exceptions to arbitration

The following Disputes are not subject to binding arbitration: (a) disputes seeking to enforce intellectual property rights; (b) disputes related to theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief.

18. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

19. Disclaimer

The services are provided on an as-is and as-available basis. You agree that your use of the services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties about the accuracy or completeness of the services' content.

20. Limitations of liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the services. Our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

21. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand arising out of: (1) use of the Services; (2) breach of these Terms; (3) any breach of your representations and warranties; (4) your violation of the rights of a third party; or (5) any overt harmful act toward any other user.

22. User data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular backups, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

23. Electronic communications, transactions, and signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.

24. SMS text messaging

Opt-out at any time by replying STOP to any SMS message. Message and data rates may apply.

How opt-in works

SMS messages are sent to customers who have been invited to the Servvo platform by their service provider. The service provider enters the customer's phone number in the Servvo app and explicitly taps "Send Invite" to initiate contact. The recipient's pre-existing business relationship with the provider constitutes the basis for this communication. No SMS is ever sent without a provider deliberately initiating the invite action.

Types of messages

By opting into Servvo's text messaging program, you expressly consent to receive SMS messages including: service invitations, account alerts, and order/service updates.

Opting out

If at any time you wish to stop receiving SMS messages from us, reply STOP to any message. You will receive an SMS message confirming your opt-out. After this, you will no longer receive SMS messages from us. To re-subscribe, sign up again as you did the first time.

Message and data rates

Message and data rates may apply to any SMS messages sent or received. Rates are determined by your carrier and the specifics of your mobile plan. Carriers are not liable for delayed or undelivered messages. Contact your wireless provider with questions about your plan.

Support

For help with SMS communications, reply HELP to any message, or email us at [email protected]. For privacy questions, see our Privacy Policy.

Privacy of your mobile number

We do not share your mobile phone number with third parties for marketing purposes.

25. California users and residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

26. Miscellaneous

These Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of any remaining provisions.

27. Contact us

In order to resolve a complaint regarding the Services or to receive further information, please contact us at: