Last updated: May 09, 2026 | ROLHE SOLUTIONS LLC (doing business as Servvo)
This Privacy Notice describes how Servvo collects, uses, and shares your personal information when you use our services. Questions? Email us at [email protected].
Table of Contents
We collect personal information that you voluntarily provide when you register for the Services, express interest in obtaining information about us, participate in activities on the Services, or otherwise contact us.
The personal information we collect may include:
We do not process sensitive personal information.
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. You may find their privacy notice at stripe.com/privacy.
We offer the option to register using existing social media accounts (Google, Apple). If you register this way, we will collect certain profile information from the social media provider as described in Section 5.
If you use our mobile app, we may collect:
We automatically collect certain information when you visit, use, or navigate the Services — such as IP address, browser and device characteristics, operating system, language preferences, and usage data. This information is primarily needed to maintain the security and operation of our Services.
We process your personal information for the following reasons:
We may share information with the following third-party service providers:
We may also share information in connection with business transfers, legal requirements, or with business partners to offer certain products, services, or promotions.
We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some technologies help maintain security, prevent crashes, fix bugs, save preferences, and assist with basic site functions.
Our Services allow you to register and log in using third-party social media account details (Google, Apple). Where you choose to do this, we will receive certain profile information from the provider — typically your name, email address, and profile picture. We use this information only for the purposes described in this Privacy Notice.
Important — SMS consent and opt-out information
Servvo uses SMS text messaging to send service invitations. Here is how it works:
SMS messages are sent to customers who have been invited to the Servvo platform by their service provider. The service provider enters the customer's phone number in the Servvo app and explicitly taps "Send Invite" to initiate contact. The recipient's pre-existing business relationship with the provider constitutes the basis for this communication. No SMS is ever sent without a provider deliberately initiating the invite action.
You may receive the following types of SMS messages from Servvo:
Message frequency varies based on your service provider's activity on the platform.
Message and data rates may apply. Rates are determined by your carrier and the specifics of your mobile plan. Carriers are not liable for delayed or undelivered messages. Contact your wireless provider with questions about your plan.
To stop receiving SMS messages from Servvo, reply STOP to any message. You will receive a confirmation and no further messages will be sent. To re-subscribe, sign up again as you did the first time.
For help with SMS communications, reply HELP to any message, or email us at [email protected].
We do not share your mobile phone number with third parties for marketing purposes.
We keep your personal information only as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us to keep your personal information longer than the period of time in which you have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
You may review, change, or terminate your account at any time. To update your account information, log into the Servvo app and edit your profile in the Account or Settings section. To terminate your account, use the in-app deletion flow: Settings → Account → Delete Account.
If you have questions or comments about your privacy rights, email us at [email protected].
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Maryland, or other applicable states, you may have the right to request access to, correct, or delete the personal information we maintain about you. You may also have the right to withdraw consent to our processing of your personal information.
To exercise these rights, email us at [email protected] or use the in-app account deletion flow.
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last updated" date at the top of this page. We may notify you of material changes by posting a notice in the app or by sending you an email.
If you have questions or comments about this notice, please contact us:
To review, update, or delete the data we collect from you, visit: In-app: Settings → Account → Delete Account, or email [email protected].